The Club expects our coaches, players, parents/guardians and other spectators to respect the FA and Club Codes of Conduct. Nevertheless there may be occasions when someone feels aggrieved and therefore the Management Committee has agreed that the following steps should be taken by anyone wishing to make a complaint:
In the first instance the person should discuss the issue with the TEAM MANAGER/COACH.
If the issue concerns the behaviour of a Wadhurst coach or a member/coach of another Club then the matter should be raised with the Club Welfare Officers. It is not acceptable for individuals to take the law into their own hands nor should anyone contact the constituent youth league or the FA directly.
If the issue concerns the behaviour of one of the Club’s players then the matter should be taken up with the Child Welfare Officers.
If the issue is about a perceived departure from the Club’s ethos, philosophy or Codes of Conduct, and if the matter is not resolved following the discussion with the TEAM MANAGER/COACH, then the person should raise the matter with the Club Secretary and request that it is discussed by the Club’s Management Committee.
All concerns raised are handled in confidence.